Rubicon Direct Inc

Terms and Conditions

Last updated: June 17, 2026


ACCEPTANCE OF TERMS

By using this website or our services, you agree to these Terms and Conditions, our Privacy Policy, and any additional terms applicable to specific services. If you do not agree, please do not use this website. We may update these Terms periodically, with changes taking effect upon posting.


AGE RESTRICTION (18+)

Our website, services, and SMS messaging program are intended for individuals who are 18 years of age or older. By using this website or opting in to any of our communications, including SMS, you represent and warrant that you are at least 18 years old. We do not knowingly collect information from or send messages to individuals under 18.


CONSENT FOR COMMUNICATION

By providing your phone number and email, you grant explicit consent for Rubicon Direct Inc, along with its affiliates, agents, and service providers, to contact you about products or services. This may include automated calls, prerecorded or artificial voice calls, text messages (SMS and MMS), or emails, even if your number is on corporate, state, national, or other do-not-contact lists. Opting out can be done anytime by replying STOP to a text message or by emailing us a do-not-contact request. This consent is not mandatory for any purchase, and standard message and data rates may apply. All phone and email communications may be recorded for quality, training, and regulatory third-party verification purposes.


SMS / MESSAGING TERMS

Program Description. When you opt in to the Rubicon Direct Inc SMS program through our website form, you will receive text messages based on the consent box(es) you check. Transactional messages may include enrollment confirmations, appointment reminders, account notifications, and replies to your inquiries. Marketing messages (separate, optional consent) may include program updates, special offers, and promotional information about our community solar services.

Message Frequency. Message frequency varies based on your account activity, enrollment status, and opt-in preferences.

Message and Data Rates. Message and data rates may apply. Please contact your wireless provider for details about your plan.

Opt Out — Reply STOP. You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a one-time confirmation message and then stop sending SMS messages. To rejoin, sign up again as you did initially.

Help — Reply HELP. Reply HELP to any message for assistance, or contact us at +1 888-915-9720 or [email protected].

Carrier Liability Disclaimer. Wireless carriers (including but not limited to AT&T, T-Mobile, Verizon, and their affiliates) are not liable for delayed, undelivered, or misdirected messages. Rubicon Direct Inc is not responsible for any charges incurred from your wireless carrier or for messages that fail to deliver due to carrier issues, network outages, or device problems.

Supported Carriers. SMS messaging is supported on all major U.S. wireless carriers.

Privacy. No mobile information, opt-in data, or consent will be shared with third parties or affiliates for marketing or promotional purposes. For more details, see our Privacy Policy.


LINKS TO PRIVACY POLICY

For information about how we collect, use, store, and protect your personal information, please review our Privacy Policy, available at https://onboarding.rubicon.direct/pp


INTELLECTUAL PROPERTY

This website and its content are the property of Rubicon Direct Inc and/or its affiliates or licensors, protected under U.S. and international intellectual property laws. The website is intended for personal, noncommercial use. Unauthorized reproduction, distribution, modification, or commercial use of any content is prohibited.

User Content. Any content you submit to us through the website grants us a royalty-free, perpetual, worldwide license to use, modify, distribute, and display that content. You represent that any submission is your original work.

Linking. You may link to our website provided it does not imply sponsorship or endorsement by Rubicon Direct Inc. Framing or embedding our content without written consent is prohibited.


DISCLAIMERS AND LIMITATION OF LIABILITY

The website and its content are provided "as is" without warranties of any kind, either express or implied. Rubicon Direct Inc is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or services. Third-party links on this website are provided for convenience and are not endorsed by us.


COMMUNITY SOLAR ENROLLMENT

Community solar enrollment terms, including bill credit calculations, cancellation rights, and program-specific obligations, are presented to you separately at the time of enrollment and confirmed via a recorded third-party verification call. Those program-specific terms govern your community solar subscription and supplement these Terms.


DISPUTE RESOLUTION AND GOVERNING LAW

Any disputes or claims related to the website or these Terms must be resolved through arbitration in Illinois, USA. These Terms are governed by the laws of the State of Illinois without regard to its conflict of laws principles.


DMCA

For copyright concerns under the Digital Millennium Copyright Act, please contact Rubicon Direct Inc using the information below.


CHANGES TO THESE TERMS

Rubicon Direct Inc reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website and take effect upon posting.


SUPPORT CONTACT

For questions about these Terms, our services, or to exercise any of your rights:

Rubicon Direct Inc 1444 N Farnsworth Ave. Suite 100, Aurora, IL 60505 +1 888-915-9720 [email protected]

Rubicon Direct Inc | 2026